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Monthly Vacation Rental Policies
"Your vacation rental
specialist"
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- Rates: Published
rates are subject to change without notice and do not include
7.5%
State sales tax and 4% County tourist tax, $65.00 Registration
fee, $200 cleaning fee and other additional fees some properties
may incur.
Festival and holiday monthly rates include Christmas, New Years and Fantasy
Festival. They are 20% higher than the High-Season rates.
- Reservation and Payment Schedules: A
deposit of 50% of the total rental (including taxes, pet
fees and any additional fees) is required upon signing the
emailed or faxed rental agreement.
- Payment can
be made by credit card (Visa, MasterCard, Discover) or
by check. Checks
must be received within 10 days of reservation confirmation
and will not be accepted 60 days prior to scheduled arrival
date.
Balance is due within 60 days of arrival.
- Security/Damage Deposit: A
security deposit of $1,500 is due with the final payment
and must be a certified check. A refund check will be issued
within 10 days after departure. You will be charged if
damages occur, for extraordinary cleaning and laundry, telephone
charges, pet damage, dirty dishes not loaded into dishwasher,
garbage not disposed of properly in outdoor container and
furniture not left in the original location.
- Cleaning Fee: A cleaning
fee of $200 is due with your initial deposit.
- Returned Checks: A
$75 check fee will be charged if a check is returned to
us by the bank
for insufficient funds.
- Cancellations: Cancellations
must be made in writing to Key West Vacation Rentals, 1075
Duval Street, Suite C-19, Key West, FL 33040.
Cancellations made within 60 days of scheduled arrival dates are non-refundable.
Cancellations made 60 days prior to arrival date will be subject to a $200
cancellation fee with the balance refunded via the method of initial payment.
- Hurricane Cancellation Policy - Effective
June 1 to Nov. 30:
We do not refund for inclement weather or other circumstances beyond our control.
We strongly encourage the purchase of Travel Insurance to protect your vacation
investment!
 Please
note that we do not sell Travel Insurance, but provide
a link on this website to Travel
Guard International, one of the most reputable and
comprehensive providers in the travel industry.
In the unlikely event that a hurricane evacuation is
ordered while you are a guest, and you have not purchased
travel insurance, you will be issued a voucher for the
unused portion of your stay. Guests holding a confirmed
reservation who are unable to travel because of the closing
of the Key West Airport or connecting roadways due to
a mandatory evacuation and have not purchased travel
insurance, will receive a voucher in the amount of the
room deposit held. Vouchers are redeemable between June
1 and December 1, up to two years from the issue date,
excluding special events and holidays. (Exception: Vouchers
issued for cancellations of Fantasy Fest reservations
can be applied to future Fantasy Fests in the ensuing
two years.)
No voucher will be issued if the hurricane is not a
threat to Key West and you are unable to travel because
of canceled flights or adverse travel conditions outside
the Keys. We strongly encourage the purchase of Travel
Insurance to protect your vacation investment!
- Pets: Pets are allowed in
certain units and do incur an additional $200 charge per
pet for the month. There is a maximum weight and number of
pets per reservation. Please inquire about specifics when
making reservation.
We have a crate available for your use ($5 per day) if you choose not to
bring one with you.
- Smoking: Smoking
is allowed outside only and ashtrays are provided. If you
do choose to
smoke inside, an additional cleaning fee of $250 will be
charged.
- Guest Responsibilities: The
rental agreement specifies the number of adults and children
allowed to stay as guests in the unit.
If a number greater than the agreed upon number and
ages occurs, you will be asked to leave with no refund.
- A guest signing the rental agreement assumes all responsibility
for the actions and behavior of all guests and agrees to
follow the rules of the property posted therein.
- Our properties are in residential
neighborhoods and are unsuitable for loud parties, events
or entertaining groups. If behavior or noise results
in
a noise complaint or any violation set forth by the City of Key West laws
and ordinances, or any other violation of the rental agreement, you will
be asked to leave with no refunds given.
- Spring breakers are not allowed in any of our properties.
Occupants under the age of 25 must be accompanied by a
parent, guardian or a family group. If it is discovered
that occupants are under the age of 25 and not accompanied
by any of the above, you will be asked to leave with no
refund.
- If guests lock themselves out of their unit and the office
staff is called to open the unit, a $100 charge will be
imposed.
If keys are lost, there will be a $50 charge for each key.
If personal property is left behind and it is necessary for the items to
be returned, a $25 fee, in addition to the cost of the postage and containers,
will be assessed.
- Each unit will have all of the linens, cooking utensils
and initial consumables provided (toilet paper, paper towels,
plastic wrap, aluminum foil, zip-lock bags, coffee filters,
salt/pepper, dishwashing detergent, laundry detergent,
fabric softener and propane gas for the grill). You are
required to replenish this supply upon your departure or
it will be deducted from your deposit.
- Parking: Parking is extremely
difficult to find in old town and most spots require a
residential permit. If you do need to arrive with an auto,
you will probably find it convenient to park at the Park
and Ride (approximately $95 for the month) and bicycle
or walk around our island.
- Concierge: Our office
staff is always eager and available to set up any type
of water, land or air excursions for you, either in advance
or upon your arrival. We will also be happy to give you
recommendations for restaurants and other activities on
our island.
Babysitters are available with advance notification and are certified thru
our local hospital.
We can have food, drinks and other items in your unit for your arrival. You
can either email or fax us a list with specifics, there is a $25 plus 10%
of the total purchases fee added to your charges for this service.
- Check In: Please print
your confirmation letter and map to our office and bring
them with you.
Call or email us at least one day prior to your arrival to confirm your arrival
time and method. If you are coming by cab, leave luggage in cab, come in
and register, obtain keys and receive directions to your unit. The cab will
wait for you to accomplish this before taking you to your unit.
Units will be ready for check in at 3 p.m. If you are arriving before that
time and arrived by cab, you can store your luggage in our office and enjoy
the use of our pools or stroll Duval St. (our office is ½ block off
Duval) until the unit is ready.
- Check Out: Please contact
us by phone the day before your departure to arrange for
a walk-thru on the day of your departure.
A departure time of 11 a.m. is required on the day of your departure.
- Office
Location and Hours: Our
check-in office is located at 1075 Duval Street, Suite
C-19. Turn left on Simonton off Truman at the Moped Rental
and Duffy's Restaurant.
Go 1/2 block and turn right into Duval Square (under the
giant arch). Our office is located mid-way down the parking
lot.
Our office is open from 9 a.m. to 6 p.m. daily
If checking in later than 6 p.m.,
please advise us of your arrival time and we will have
2 keys and directions in an envelope in the lock box
located
next to our office door. The code to the late night check in box is included
in your confirmation letter so please bring it with you. If you forgot
to bring your letter, there is a red emergency phone
next to the office door
for the code. Please come by the office the next day to register, obtain
extra keys, maps, concierge information, etc.
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Key
West Vacation Rentals